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Quality Assurance

The Quality Council for Trades Occupations has in terms of Section 26I (2) of the Skills Development Act (SDA) of 2008 and the Council’s delegation policy delegated the quality assurance partner (QAP) functions to the Public Service Sector Education and Training Authority (PSETA). The delegation was conferred to the Public Service Sector Education and Training Authority as of 27 September 2012 and it is limited to the public service sector. The delegated functions are as follows:
The delegation expires once the qualifications delegated to the PSETA are reviewed and replaced by qualifications developed and registered on the Occupational Qualifications Framework (OQF) or until the qualifications reach their registration end date and teach out periods or when the qualifications are withdrawn by the QCTO. The delegations is subject to the following terms and conditions


PSETA ETQA is responsible to quality assure training providers systems, processes, procedures, training delivery, support and oversee assessments and unit standards and qualifications development, in order to achieve high quality education and training in the public service sector as per the relevant legislation.

Monitoring of Providers

Monitoring is to be conducted in order to verify whether training provider adhere to PSETA requirements, the provider code of conduct, is implementing own quality management systems, and ascertain learner satisfaction. The following sites will be monitored.

What is accreditation

Accreditation is the certification, usually for a certain period of time of a body or an institution, as having the capacity to fulfil a particular function within the quality assurance system set up by SAQA in terms of the SAQA Act, 1995.

SAQA accredits all Education and Training Quality Assurance bodies (ETQA’s) who in turn accredit Education and Training Providers.

What are the advantages of being an accredited training provider?

Advantages of becoming an accredited provider:

- To provide quality training and development to learners
- To receive support from the relevant authority
- To be able to deliver education and training that leads to nationally registered Unit Standards and Qualifications. Accreditation therefore provides Education and Training Providers with a valuable tool with which they can market their services to potential clients.

What are benefits of attending accredited training?

Learners, departments and private companies who use the services of an accredited training provider are assured that the accredited training offered complies with the required standards for learning and assessment.

All learners are assured of a quality learning experience and that the credits they acquire will be nationally and internationally recognised.

Who should apply for accreditation?

Providers who qualify for accreditation with PSETA include those Providers who are not yet accredited by another ETQA and who intend to offers programmes based on the qualifications and/or unit standards that falls within the primary focus of PSETA.

What if I am already accredited by another ETQA?

If a provider is accredited by another ETQA but wish to extend scope to unit standards and qualifications falling under the primary scope of PSETA, the primary accreditation ETQA must be notified and the process of programme approval will be facilitated with PSETA by such ETQA.

Refer to PSETA ETQA policies and procedure documents for further clarity.